NDG, 4 pm, English spoken

A Quebecor columnist complains about service in English in a store in NDG. But she says it’s evidence that Montreal is a bilingual city, which is not the problem. Do I even believe her anecdote? A major grocery store chain hiring someone who can’t speak French to do a public-facing job – is that even likely? In NDG, you will need English, but even the most fractious anglo has to admit that anyone anywhere in Montreal whose job involves interacting with the public should be able to respond in French.