Lufa building world's largest urban farm
Lufa Farms is adding another rooftop farm, possibly the biggest urban farm in the world, this one in St-Laurent.
Lufa Farms is adding another rooftop farm, possibly the biggest urban farm in the world, this one in St-Laurent.
Meezly 16:55 on 2019-11-21 Permalink
It’s great that they’re expanding, but the reliability of their delivery service never seems to improve.
MarcG 17:06 on 2019-11-21 Permalink
I signed up a few weeks ago. What do you mean by “reliability”? I noticed that it’s been slightly delayed the past 2 weeks (dropped off around 6:15pm instead of 5pm) – is that common?
Meezly 17:29 on 2019-11-21 Permalink
Yes, delays are the norm, punctual deliveries are the exception. If you have a valid complaint, they’re usually good about giving you a credit for the next order. They past two weeks, they switched the usual pickup point to a farther location, and add to that the usual delay…that has been annoying. Bit despite their flaws, I still like Lufa. It’s great as a supplement to your regular groceries. But I wouldn’t rely on it for same day meal planning!
Kate 17:55 on 2019-11-21 Permalink
Meezly, that’s odd. If anything, our boxes are dropped off at the pickup point in Villeray a little too early. I’m aware my stuff is sitting there from 11:30 till I can come by after 5:30, so I don’t order things like mussels (and they have very good mussels) unless I have the day free and can pick them up pretty quick.
My problem’s been that over the last few weeks I’ve found items missing from my order. I know they said they were working out the bugs in a new system of order picking, and they’re good about giving refunds for missing things, but it’s annoying if you’ve ordered stuff for a specific purpose and then it doesn’t turn up.
Meezly 20:32 on 2019-11-21 Permalink
That is odd, Kate! In Mile End south, drop-off window is SUPPOSED to be between 3:30-5:30, which would be great for dayworkers on the way home, but the drop-off rarely arrives within that time frame — it’s usually closer to 6 or 6:30.
Sometimes in the summer, the delivery may arrive before 3pm, but it’s so uncommon. This would never happen in winter — it’s always delayed, even with the ‘new system’ they implemented some weeks ago, which I think was really a way to lower overhead, as this new system is evidently NOT making their workflow more efficient. And your missing items only reinforces my theory!
Tonight, the drop-off ETA is 8pm at the temporary, farther away location.
I’m not sure which I would rather prefer too early or too late? And I wonder if there is a neighbourhood that has that sweet spot – not too early, and not too late…???
Jo Walton 21:15 on 2019-11-21 Permalink
I’ve had Lufa for a year now, with home delivery, and they’ve only been problematically late once. Maybe I’m just lucky, but my experience has been really great.
Meezly 21:39 on 2019-11-21 Permalink
Perhaps home delivery is the way to go!
Kate 11:06 on 2019-11-22 Permalink
Lufa are currently listing 2 kinds of caviar! $70 for 30 g. But get this advice: “Any unused caviar should be stored in the container that it comes in…”
Unused caviar, what a concept.
jeather 13:07 on 2019-11-22 Permalink
I eventually found I didn’t need a weekly delivery and they couldn’t do anything but tell me to cancel in time. It never came late, but I did more than once get Very Expired food or wrong stuff. I’m sad it’s not any better.
Kate 13:57 on 2019-11-22 Permalink
jeather, I’ve never had expired food from Lufa. I wouldn’t keep using them if the results weren’t good. My only complaint is the omissions, which are fairly recent and which they yet may sort out.
Obviously things could get weird as they get bigger, but I’ve been with them more than a year and am continuing. A minimum $20 order a week is not hard to sustain even if one isn’t wealthy.
jeather 16:26 on 2019-11-22 Permalink
I stopped 3-4 years ago, so that’s good that it’s improved. I had a lot of wrong stuff and a few examples of expired food. They credited me, but it was just not convenient to have it auto-order weekly. I’d try to see if I’m interested again but I can’t even look at the marketplace without an account and, meh.
Francesco 03:02 on 2019-11-25 Permalink
Mostly due to constraints arising from my work schedule, in July I suspended my deliveries indefinitely (well, until late December). Lately I had only been using Lufa for Chagnon (né Cult) 5% Jersey/Guernsey milk and yogurt which are impossible to get in the West Island. On the whole, the produce is on the pricy side and the quantities – particularly the Lufa-sourced greens – were underwhelming. But I do still order and can’t wait to get the heirloom tomatoes again.