Documentary looks at front-line workers
A CBC documentary is looking at the stresses on front-line workers in the pandemic – retail workers who are sometimes expected to enforce rules on people over whom they have no real authority.
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Kate
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Ephraim 19:26 on 2021-04-02 Permalink
It’s really not great. Maybe the businesses should have put up a note stating that they will not tolerate verbal abuse of their employees. By law, in Quebec, employers are supposed to protect employees from verbal abuse. And they are supposed to have clear rules about it. If that means that they banish clients, then so be it.
See https://educaloi.qc.ca/en/capsules/psychological-harassment-in-the-workplace/
steph 19:45 on 2021-04-02 Permalink
no shirt no service. no shoes no service. no mask no service. “you need to leave the premises now or I’ll have to call the police”. Either the boss handles it or I will. “Mr. police, I’d like to press charges against that person for trespassing”. AND YOU FILE A REPORT instead of letting the cops talk you out of it.
Ephraim 07:18 on 2021-04-03 Permalink
I actually wish that Costco would put up a big sign that says “If found not wearing your mask properly, your membership will be revoked on the spot.” And then carry through a few times, until it goes viral. And see after that, how many people want to push that envelope.