Info-Neige is now a paid app
It’s being noted on reddit that the Info‑Neige app now requires payment of $9.99 a year, or $3.99 per month. People are suggesting the 311 Montreal app instead.
I don’t think $10 per year for a useful app is too much to ask, but am putting this here for people who have to move their cars for snow clearing.
jeather 12:14 on 2025-12-13 Permalink
It looks like you need a subscription to get updates but not to check the map, because there was a skip button on the payment page.
Ian 12:20 on 2025-12-13 Permalink
I think the issue is that a lot of people thought that Info-Neige was somehow subsidized by the city, especially given the “mobile solution inspired by Montreal” with the city logo implying some kind of official relationship. If a commerical app is inappropriately using the city logo, I think a cease and desist might be in order.
Ian 12:23 on 2025-12-13 Permalink
Maybe I got grandfathered in bc I have notifications on and never paid for the app…
dhomas 13:05 on 2025-12-13 Permalink
I still get notifications, but I see there is an app update available today. The update might push the payment plan.
Also, I totally thought this was an app made by the city (or for the city). The city of Montreal logo is quite prominent in the app, as Ian mentioned.
Kate 14:31 on 2025-12-13 Permalink
Just as some of us thought Clic Santé was a Quebec government site – which it isn’t. Although at least it doesn’t flaunt a Quebec government logo.
jeather 14:50 on 2025-12-13 Permalink
I knew Info-Neige was not city made, unlike Clic Sante which surprised me. The Montreal 311 app isn’t very clear, but the info-neige website is great.
R T 17:32 on 2025-12-13 Permalink
The answer to the Ville de Montréal-affiliation confusion is that it was previously the official app of the city, as seen in this archived page:
https://web.archive.org/web/20240422031753/https://montreal.ca/en/services/info-neige-montreal-application
Ian 22:15 on 2025-12-13 Permalink
Thank goodness, I’ve always assumed I’d eventiually go crazy but I was hoping that this wasn’t the exactmoment. I was sure it used to be “official”, thank you.
Ian 09:19 on 2025-12-18 Permalink
Update:
The info-neige app updated itself and is now asking me for money. I switched to the city app.
It’s too bad as info-neige had some great features and better ux than the 311 app.