Bixi too popular for its own good
Bixi has been breaking usage records but that sometimes means users are faced with empty stations when they want a bike.
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Kate
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shawn 10:26 on 2023-06-28 Permalink
I didn’t realize it was up even compared to last year. Also I’ve noticed more flat tires than ever before. Not surprising, I suppose, if the bikes are in almost-constant use.
EmilyG 13:24 on 2023-06-28 Permalink
Shawn’s comment makes me wonder: Who fixes the flat tires on Bixis?
shawn 13:41 on 2023-06-28 Permalink
Well, the same folks that fix everything else. I’ve interacted with them a bit on Facebook. You just report the bike as broken on the app or site and eventually, not always soon enough, it does get fixed.
shawn 13:48 on 2023-06-28 Permalink
… other common issues are bent wheels, faulty breaks, problems with the chain/derailleur and most maddeningly, on the blue e-bikes, seat stems that can’t be locked with the collar. Though I’ve seen less of those now, I think.
EmilyG 14:21 on 2023-06-28 Permalink
Thanks.
I’d like to try Bixi sometime, though I’m not knowledgeable about bikes or bike maintenance.
Shawn Goldwater 14:40 on 2023-06-28 Permalink
But Emily perhaps I have not been clear. We as users don’t fix anything. They do.
Kate 19:16 on 2023-06-28 Permalink
Shawn is right, Emily. You don’t have to do a thing about a busted Bixi, except slot it in and hit the button that says it’s got damage. It’s always wise before taking a bike out to check that the tires are not flat and the brake cables are intact, though.