Lost and found at the STM
From time to time the media will glance at the STM’s lost and found department, but this Le Devoir piece excels in the variety of photos of different categories of objects, and glimpses of the people working to identify and return missing items.



Blork 15:52 on 2026-03-09 Permalink
Oh wow, that’s fantastic. What a great story and great photos. Somebody lost a toaster on the Metro! Ha ha ha!
I’m amazed at the unclaimed things, like the trumpets and the mandolin. Do the people who lost those simply give up, assuming someone kept the object when they found it? Maybe it didn’t occur to them that the STM has a lost and found department.
Last summer I lost my sunglasses at Provigo. They were brand new and expensive. Stupid me, I just stuck one of the arms into a loop in my satchel thinking it would stay, but after a few minutes I looked down and they were gone. I retraced my steps but there was no sign of them. I was reluctant to go to the customer service desk because I figured I would either be ignored or there would be a bunch of incomprehensible forms to fill out, but finally I decided to give it a shot. As I walked up to the desk I saw my sunglasses sitting there; somebody had already found them and turned them in. The woman behind the desk was busy on the phone so I just grabbed them, made a sort of “thank you” nod, and walked away.
steph 18:09 on 2026-03-09 Permalink
You can always find a black umbrella at the lost and found. “it’s about this long with a curly handle”.
not quite a lost story, but I dropped an airpod headphone onto the tracks. I couldn’t see it, but I knew it was down there. I didn’t jump down but I took a picture of the rail number in the area it fell. I obviously wasn’t going to jump down but I gave the customer service a try. I managed to get it back after the overnight cleaning crew picked it up. A+ service.
Kate 22:48 on 2026-03-09 Permalink
Impressive, steph. Lucky it wasn’t flattened!