REM health crisis: 25 minutes waiting time
A woman collapsed on the train during the REM stoppage last week and it took 25 minutes for an ambulance to reach her. The train was stopped near Panama station in Brossard.
Responders said they couldn’t reach the train. That isn’t surprising, given that the tracks don’t have an access road.
Also, I wonder how long it takes to get an ambulance to any ordinary street location in Brossard.
I don’t know how you can fix this unless you have an auxiliary power source that would enable a train to reach the next station rather than stopping on the tracks.



Uatu 14:17 on 2023-11-06 Permalink
Yeah they really need to get emergency power to the next station. Imagine if they were stuck on the bridge.
Uatu 14:39 on 2023-11-06 Permalink
Also ambulances are pretty quick in Brossard. Probably 15-20min. max. They usually are already at Charles lemoyne and speed down taschereau
Ian 15:22 on 2023-11-06 Permalink
There should at least be some kind of tow line in place, this seems like a grave oversight.
John B 19:14 on 2023-11-06 Permalink
How long would it take to get paramedics to someone on a metro that was stuck between stations? That feels like the most appropriate comparison to make.
Ian 22:17 on 2023-11-06 Permalink
The longest tunnel distance between two stations is 2,5 km between Berri-UQAM and Jean-Drapeau.
Peel to McGill is only 297 metres.
It’s not really the same thing regardless as this is brand new infrastructure that should be built according to current accessibility standards, not those of 1966.
James 13:54 on 2023-11-07 Permalink
The article clearly says a “problème informatique” so having auxiliary power for the train would make no difference.
@Ian : I can assure you that everything was built according to current accessibility standards. There are accesses all along the track (and on the Champlain bridge) – not just in stations. In your opinion what is missing that is required by current accessibility standards.
How long do you think it would take for ambulance technicians to reach a person inside a stopped STM metro train that is between two stations?
This was an unfortunate worst-case situation where the train was immobilized. Normally the train would be able to reach the next station and then services could be provided much more easily.
Ian 16:54 on 2023-11-07 Permalink
I’d say being able to disembark or access the train in case of emergency counts as an accessibility issue, lol.